PRIVACY POLICY

Rock Valley Community Programs, Inc. ("RVCP," "we," "us," or "our") respects your privacy. This policy explains how we collect, use, protect, and share information obtained through our public website and other online interactions with RVCP.

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This policy applies to general website and online information. Program participant, employee, medical, behavioral health, or other protected information may be governed by additional notices, consent forms, RVCP policies, contracts, and applicable laws.

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Information We Collect

​We may collect information you voluntarily provide, including your name, email address, telephone number, mailing address, and information submitted through contact forms, employment or volunteer applications, donations, registrations, or other communications with RVCP.

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Our website may also automatically collect limited technical information, such as your IP address, browser and device type, pages visited, referring website, and general website usage information. Cookies and similar technologies may be used to support website functionality and analytics.

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How We Use Information

​RVCP may use information to:

• Respond to questions and requests;

• Provide information about our programs and services;

• Process employment or volunteer applications, donations, and registrations;

• Communicate with program participants, employees, applicants, volunteers, donors, community partners, and other stakeholders;

• Operate, secure, and improve our website and systems; and

• Meet legal, regulatory, contractual, funding, and organizational requirements.

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Sensitive and Program-Related Information

​Please do not submit confidential medical, mental health, legal, criminal justice, or other sensitive personal information through our general website, ordinary email, or an unsecured form unless RVCP specifically provides a secure method for doing so.

Information relating to individuals who participate in RVCP programs or receive services will be handled in accordance with applicable confidentiality requirements and RVCP policies.

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How We Share Information

RVCP does not sell or rent personal information. We may share information with service providers that perform necessary services on our behalf, such as website hosting, information technology, payment processing, or communications. We may also disclose information when required or permitted by law or when reasonably necessary to protect RVCP, our systems, or the safety and rights of others.

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SMS/Text Messaging

If you consent to receive SMS messages from RVCP, you may receive conversational or informational messages, including responses to inquiries, appointment or scheduling reminders, service-related updates, and other communications related to your interaction with RVCP.

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SMS consent is not shared with third parties or affiliates for marketing purposes. RVCP will not sell, rent, or share mobile phone numbers, SMS opt-in information, or text-messaging consent with third parties for their marketing or promotional purposes.

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Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact RVCP using the information below.

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Cookies, Payments, and Third-Party Services

You may be able to block, restrict, or delete cookies through your browser settings, although doing so may affect certain website functions.

Online donations or payments may be processed by third-party payment processors under their own privacy and security practices. RVCP does not intend to directly store complete credit or debit card information. Our website may also contain links to third-party websites. RVCP is not responsible for their content, privacy, or security practices.

 

Security and Your Choices

RVCP uses reasonable administrative, technical, and physical measures designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

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You may contact RVCP to request a correction to personal information you provided through our website or to stop certain non-essential communications. We may retain information when required by law, contract, funding requirements, record-retention policies, or legitimate organizational needs.

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Children's Privacy

RVCP’s public website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our general website. If we learn that such information was collected, we will take reasonable steps to delete or otherwise address it appropriately.

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Changes and Contact Information

RVCP may update this policy as our practices, services, technology, or legal requirements change. The effective date above will be updated when material changes are made.

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Questions or concerns regarding this policy may be directed to:

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Rock Valley Community Programs, Inc.
Privacy Inquiry
Email: rvcphr@rvcp.org
Phone: (608) 741-4500
Mailing Address: 203 W. Sunny Lane Road, Janesville, WI 53546​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​