RESIDENTIAL RE-ENTRY PROGRAM
Tracker Case Aide Part-time position, Every other Weekend 7p-7a $14.55/hour
The primary function of a TCA is to ensure the smooth and orderly operation of the center, along with carrying out assigned tasks and duties.
· Know location of emergency crisis book and be able to implement crisis procedure.
· Use Walkie-talkies as needed.
· Check schedule and complete fire drills as assigned.
· Monitor security log and ensure all persons who are not residents or staff sign in and out.
· Sign in/ out all visitors of residents including checking if they are approved for visiting and monitor visits to ensure appropriate behavior.
· Maintain working knowledge of security alarm system and use alarm panel per instruction.
· Search resident bags when they are entering and leaving the facility.
· Complete walk through scans at a minimum of two times per shift and ensure all outside doors are locked at all times.
· Maintain working knowledge of handheld monitor.
· Watch security monitors.
· Assist with facility search.
· Answer doors
· Randomly complete pat down searches on residents when they arrive back at the facility.
2. Resident Accountability
· Enter resident’s medication into Securmanage when new prescriptions or refills are brought to the facility.
· Monitor resident’s taking medications and record in Securmanage.
· Answer incoming phone calls, direct calls appropriately, use the page feature when necessary.
· Respond to crisis calls appropriately, per the policy.
· Check daily: e-mail and Shift log, and enter pertinent information to each.
· Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency / effectiveness.
· Ensure residents’ monies received by TCA’s are secured in the lock box and then send e-mail to Case Manager and Residential Services Director.
· Complete intakes on all incoming residents to include thumb prints for Federal clients.
· Be aware of process and be able to complete entry preparation for new residents.
· Update resident inventories when new things are brought in to the facility.
KNOWLEDGE / SKILLS
1. Be knowledgeable and in daily compliance with the Federal Statement of Work (SOW), the Wisconsin Department of Corrections (DOC) and the Community Based Residential Facility (CBRF) licensing requirements.
2. Be knowledgeable and in compliance of all Residential Services Department Policies and Procedures including but not limited to program rules, security alarm system, and reporting escapes and/or abscondments. Read all Policies and Procedures annually, at a minimum.
3. Be knowledgeable in how to write both Federal and DOC incident reports.
4. Ability to plan and organize work to achieve program objectives effectively.
5. Ability to prepare and maintain records and reports on a timely basis.
6. Must have working knowledge of computers, e-mail and client monitoring software, SecurManage.
7. Ability to relate to people in an unprejudiced and understanding manner with concern for their circumstances and feelings.
8. Ability to secure Federal and State clearance for work with residents and any other required licensing standards.
Applicants can come in the main entrance of the Caravilla facility to complete an application Monday through Friday, 8 am - Noon & 1 pm - 4 pm.